Connie Crosby Links: 10 Ways to Make Your Customers Love - No, Really Love - You

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Wednesday, June 06, 2007

10 Ways to Make Your Customers Love - No, Really Love - You | Ping! Zine Web Hosting Blogs

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: Name: Connie Crosby; Location: Toronto, Ontario, Canada

I am the principal consultant at Crosby Group Consulting specializing in knowledge management, information management and social media primarily for the legal and information industries. I teach continuing education courses on social media at the iSchool Institute, University of Toronto. I also write, blog and speak. My 2010 book Effective Blogging for Libraries is part of the award-winning Tech Set series from Neal-Schuman Publishing.

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I do not accept unsolicited submissions for this blog. This is a personal professional blog and, as such, I am not interested in adding content from outside sources unless I have decided to add them myself. Thank you.

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Connie Crosby Links

Wednesday, June 06, 2007

10 Ways to Make Your Customers Love - No, Really Love - You | Ping! Zine Web Hosting Blogs

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